Tugas Tambahan RK D 2022

Pada tugas kali ini, saya akan mencoba membuat RML Objectives dari VIRA, virtual assistant milik Bank BCA. 

Deskripsi

VIRA adalah layanan chat bot yang dikembangkan Bank BCA menggunakan teknologi kecerdasan buatan agar nasabah dapat memperoleh informasi yang sifatnya mendasar secara mudah, tanggap, dan responsif. VIRA dapat diakses melalui beberapa aplikasi chat populer, seperti Facebook Messenger, Line, dan Kaskus Chat. Selain itu, Vira juga dapat diakses menggunakan Google Assistant dengan mengatakan "Talk to Bank BCA".

Dengan layanan VIRA, nasabah bisa dengan mudah mendapatkan informasi terkini seputar promo-promo yang ada di BCA, mencari lokasi ATM BCA terdekat, mengetahui kurs terkini, daftar Kartu Kredit dan KPR secara online, cek saldo dan mutasi rekening, serta cek sisa limit, tagihan dan histori kartu kredit.

Business Objectives Model

Berikut adalah BOM yang telah saya buat:

Feature Tree

Berikut adalah Feature Tree yang telah saya buat:

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